Jarden v Direct Broking

Started by Left Field, May 23, 2023, 03:08 PM

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Waltzing

#75
think you will be surprised...

yes the transfer will terrible becuasd the log in screen did not detail the process and the process documentation was actually by the look for a mobile log in...

log in on the PC's was a nightmare

once your over you dont need all those log ins....

the problem is the help desk was not technology aware but one of them was a covering his lack of IT knowledge making it a nightmare for you all...

notice that there transaction reporting while stream lined is now audit deficit without a gaint peice of software to sort it out... which we developed in house...

happy to never go back to the old site as good as it was...

it was even better when the reports had the full spec of information in them before someone in management desided to remove the info to make more money in the back office for themselves and probably pay themselves more money...




Stockgathering

Quote from: Breezy on Nov 21, 2023, 12:32 PMThe DB website is a masterpiece compared to the new Jarden site, the old site is simple/clean and efficient, the new one is a cluttered/ confused dogs breakfast by comparison and its taken over 3 yrs to produce. They should have just rebranded the DB site and saved millions in the process.

Made the change from DB to Jarden recently, I agree the new site is very cluttered.
One feature the Match Price feature at the beginning and end of the trading time each day seem not to be there any more, am I missing something to see the Match Price???

Breezy

Quote from: Stockgathering on Nov 21, 2023, 05:36 PMMade the change from DB to Jarden recently, I agree the new site is very cluttered.
One feature the Match Price feature at the beginning and end of the trading time each day seem not to be there any more, am I missing something to see the Match Price???
It was there a few months ago when I last had a look at the site, you can minimize that chart at the top of the depth which could help.

Left Field

Quote from: Stockgathering on Nov 21, 2023, 05:36 PM..
One feature the Match Price feature at the beginning and end of the trading time each day seem not to be there any more, am I missing something to see the Match Price???

Still a feature.......

FWIW Over the last few months working with the new site I like it. Much more FA info than the old site.

My biggest negative is the TA charting which requires you to enter your preferred parameters each time you view different companies. Painful, repetitive and slow.

With the old site, you could set up your preferred parameters at the beginning of a session and then could apply them to as many companies in that session as you wish.
"The difficulty lies not in new ideas... but in escaping from old ideas." (J M Keynes.)

Basil

#79
I got forcibly migrated to the new site a month or so ago.  At first I hated it and was very grumpy.  Then I noticed quite often, more often than not, orders appear to go straight to market instantly.  All was quickly forgiven, and I am now as happy as a Beagle with a fresh meaty bone.

Waltzing

yUP the pastel charting isnt as good...

the mobile screen is compact and the toolbar at the bottom provides easy access.

running multiple portfolios is a dream compared to the old one

the log on transfer process was not documented carefully for non programmers.

the logon was different depending on the machine type and may even be different for certain browsers.

your log on may well depend on the phone browser your using

Minimoke

I finally have my transition and log in problems all sorted. So I have access. Yeah.

Gee. A lot more information. Its taking me awhile to find my way around it all, but current thoughts: I reckon i'll learn to like it!

Ricky Bobby

Haven't taken the plunge yet... better get onto it now!

Fiordland Moose

Perhaps the Jarden platform will be short lived.

Jarden wealth is merging with JBwere, with Jarden selling down some of its merged stake to australian private equity group PEP (what could go wrong), according to the rumour mill. Maybe a new platform then?

Breezy

Quote from: Fiordland Moose on Nov 29, 2023, 03:31 PMPerhaps the Jarden platform will be short lived.

Jarden wealth is merging with JBwere, with Jarden selling down some of its merged stake to australian private equity group PEP (what could go wrong), according to the rumour mill. Maybe a new platform then?
Hatch are majority owners of Jarden Direct.

Fiordland Moose

Quote from: Breezy on Nov 29, 2023, 03:36 PMHatch are majority owners of Jarden Direct.

ah yes I vaguely recall reading about that
looks like you are definitely stuck with the new platform then lol

BlackPeter

#86
Quote from: Minimoke on Nov 29, 2023, 01:51 PMI finally have my transition and log in problems all sorted. So I have access. Yeah.

Gee. A lot more information. Its taking me awhile to find my way around it all, but current thoughts: I reckon i'll learn to like it!

I guess they come with pros and cons. Yes, there is a lot of additional information (which I previously used to get from other sources), which is good.

On the negative: Information is very cluttered and much more difficult to get out of Jarden a meaningful one page summary of your portfolio and portfolio movements. I do that now outside of Jarden in a separat spreadsheet (i.e. more work).

But I guess - it is, what it is, and so far I have not found a better solution for my needs under the still available alternatives. So, it might be a deterioration, but they are (after killing off the previous leader - Direct Broking) the best option available for my needs. Its a frightening world out there.

Waltzing

#87
we would provide some software for people to use but suspect the solution might be seen as more complicated stuff to try and wade through as importing transaction for processing that do not incorporate a transaction ID is actually very complicated.

A go go the solution or cure might be seen as worse than the BUG...

the custom software solution we created is pretty big in itself to cater for the mess that is their transaction reports...

and then it still doesnt do broking charges nor allows a reconcilation since they removed all the audit information in the cash accounts.

ANZ had enough info to run a full business solution but then someone in management removed all audit information right up to full automated double entry book keeping.

They probable removed the info to increase admin speed to cut back office processing times on T2...

we solved the problem by creating a version of the orginal ANZ reports by filtering and merging the cash and retail to create the original ANZ reports with a lot of extra info..


 

Ricky Bobby

Took the plunge... it's way better than their first attempt and they have bought over most of the good stuff. Does anyone know where u can find out the trading range for 1 week/month/ year? Can only see day and year... hope they develop an app as it's a bit clunky on the phone..

Breezy

#89
Quote from: Ricky Bobby on Nov 30, 2023, 10:52 AMTook the plunge... it's way better than their first attempt and they have bought over most of the good stuff. Does anyone know where u can find out the trading range for 1 week/month/ year? Can only see day and year... hope they develop an app as it's a bit clunky on the phone..
Its way better than their first attempt because they have had 3 yrs to get to this stage, still pretty crappy and slow compared to the old site using the same internet system, hopeless for any amount of trading especially on a phone. They should have just rebranded the old site as a fast trading app for those inclined that way to use. I see you can still use the old site for a 20 min delayed quote on any stock.