Website has become completely unusable on mobile

[LaserEyeKiwi]

I don't know what change was made, but I can no longer use this site on my phone - whenever I attempt to view the site I get a full screen advertisement that is unable to be closed, making the site completely useless.

[alkebab]

Same here, seems to be an issue with the ads, rather than the website itself. The ad doesn't go away after the videos have finished playing.

I've had to close the tab in the browser and re-open it again. Some times it works and the ad doesn't show up anymore.

[Administrator]

I just noticed it this morning on my phone as well. Investigating now, no doubt the gurus at google have auto-enabled some new exotic ad type. I'll just turn them all off in the meantime if I can't sort it out quickly

[Administrator]

It isn't clear what actually happened there but I've made a change that seems to have solved it on my phone, please let me know if it is still occuring on your devices.

[alkebab]

It isn't clear what actually happened there but I've made a change that seems to have solved it on my phone, please let me know if it is still occuring on your devices.

Still the same sorry. Seems to be the way the ad is rendered on the webpage - takes up too much of the display when you're in vertical display so the hide button on the bottom left of the ad (little grey ^ button) is not shown.

I switched off portrait orientation lock on my phone, turned the phone horizontal and the ad was able to show the hide button after the display switched to horizontal display.

[Scooter]

Nothing wrong on my end. What phone app are you using as a browser

[Administrator]

Still the same sorry. Seems to be the way the ad is rendered on the webpage - takes up too much of the display when you're in vertical display so the hide button on the bottom left of the ad (little grey ^ button) is not shown.

I switched off portrait orientation lock on my phone, turned the phone horizontal and the ad was able to show the hide button after the display switched to horizontal display.

Thanks for that info, should help narrow down what kind of ad is causing the trouble. I've turned them all off for now.

[alkebab]

Thanks for that info, should help narrow down what kind of ad is causing the trouble. I've turned them all off for now.

Thanks Admin, still getting the regular banner ads like before, so all good. It was the pop-up in the browsing tab that's only appeared in the last few days that was causing the problem.

Using latest version of Safari on a iphone.

[Dolcile]

Google app on iPhone seems fine. 

[Administrator]

Just an update, I am still seeing this issue occur on safari. As discovered by alkebab, switching to horizontal mode on your phone fixes the problem allowing you to log in etc. I'm actively trying to resolve the issue, please let me know here or via message if you see it occur.